Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
★★★★★
Mobile E.V. Charging has been a lifesaver for me! Their 24/7 service is incredibly reliable, and the staff is always friendly and knowledgeable. I had an emergency situation with my electric vehicle, and they arrived quickly to assist me. I highly recommend their services to anyone in need of EV charging support!
Jasmine Fields
Mobile E.V. Charging
Comprehensive EV Charging Solutions
Our services include 24/7 charging assistance and emergency support for electric vehicles.
We ensure that you have access to reliable charging options and roadside assistance, no matter the time or place.
Emergency Lockout Services
Get immediate help if you’re locked out of your electric vehicle.
Our team is ready to assist you with emergency lockout services, ensuring you can get back on the road quickly and safely.
Roadside Assistance for EVs
Count on us for reliable roadside support whenever you need it.
Our dedicated team provides prompt roadside assistance tailored specifically for electric vehicles, ensuring peace of mind.
